Legito PowerUp 2025 Building an Ecosystem for an Automation Product
Building an Automation Ecosystem for an Automation Product
In this joint session, Charles Drayson, Commercial Director at Enate, and Paul Marlborough of Legito explore how orchestration and document automation come together to solve real-world complexity.
Rather than competing, Enate and Legito demonstrate how complementary platforms can integrate to simplify large-scale, multi-country workflows – combining process orchestration, AI, and no-code document automation into a seamless user experience.
Why Enate + Legito Works
- Different strengths, shared outcomes
Enate specialises in orchestrating large, complex service processes – breaking work into tasks and routing them to the right people, systems, AI models, or RPA.
Legito focuses on creating and governing complex documents with speed, accuracy, and compliance. - Built on real customer demand
The partnership began when Enate encountered a use case it couldn’t solve alone: generating highly complex documents pulling data from multiple sources. A rapid Legito prototype unlocked the solution – and the collaboration grew from there.
The Use Case at Scale
- 40,000+ emails per week, peaking at 15,000 per day
11,000 users, operating across 100+ countries
- Strict SLA, compliance, and accuracy requirements
Multi-jurisdictional document rules (e.g. dual-language requirements in Hong Kong)
Every request had to be fast, compliant, correctly formatted, and delivered without error.
The Solution: “No Alt+Tab” Workflow Automation
The joint solution was designed around a single principle: users should never have to switch systems or copy-paste data.
- AI intercepts incoming email requests
- Determines required work, jurisdiction, and responsible team
- Selects the correct templates and languages
- Extracts available data and flags what’s missing
- Creates a structured task sequence – with a human in the loop
A data-collection form is generated, localised automatically, enriched with external data sources, and passed to Legito – working invisibly in the background as the document generation engine.
Legito’s Role in the Ecosystem
Legito’s Role in the Ecosystem
Hosts and governs all templates for compliance
Automatically selects the correct documents per case
Maps data into documents and manages multilingual content
Calculates signature requirements and prepares DocuSign envelopes
Templates maintained by the customer’s Centre of Excellence
Initial integration and content built in just two days
Integration tools used:
No-code JSON integration (pull data from Enate)
Push API webhooks (send results back to Enate)
Looking to connect document automation into a broader orchestration ecosystem?
Talk to us about integrating Legito into your automation vision quickly, securely, and at scale.
Tomas Fiala
Director
Since 2018, we've been working with Legito technology in our Centre of Excellence, which provides document lifecycle management and document automation services across the PwC global network. Establishing a partnership with Legito is proof of the success we made with Legito internally.Explore More Success Stories
Sony Varughese
Chief Technology Officer
Weekly meetings with Legito's Professional Services Team made the implementation and change management process collaborative and efficient - overall, an outstanding vendor partnership!
Tawnya Gilreath
M&A Advisor, Director of Forms
Legito gives us the ability to take away things that create issues. It saves so much time, it is really awesome.Explore More Success Stories
Galya Oster
Emerging Market Trade Finance Specialists
Paul V. Saunders
Chief Innovation Officer and Partner
Nel Pelle
Sales Manager
Using Legito, we reduced our checking tasks from 20-50 minutes down to 5 minutes per single contract.Explore More Success Stories
Jeremy Aber
Software Attorney
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