Case Study: Automation Of Legal Ops in Fast Growing Global Company

Name: ScaleFocus
Industry: Information Technology
Employees: 1000+ specialists
Legal Ops: 3 lawyers




Key Improvements


Drafting time saved

Mistakes per document


Speed-up contracting process

Document-Automated Departments


  • ScaleFocus is a technology, R&D, and advanced engineering company operating in the USAand Europe.
  • Global Professional IT ServicesProvider , ScaleFocus delivers custom software solutions including integrations with leading product software including IBM, AWS, Oracle, Microsoft, TIBCO, and Appian. using proven consultancy and implementation methodologies. ScaleFocus teams design and guide their customers’ digital transformation strategies.

Legal Team

  • One of the most intensively driven departments in the company is Legal.
  • The legal department handles most, if not all, cases of contract development and final negotiations with clients.
  • In addition to contract drafting, Legal also deals with external contracts sent to the company by clients, vendors and other interested parties.
  • With the fast expansion of the company into new territories, the overall document turnover is ever-increasing, and more new avenues are pursued, thus generating demand for new types of contractual documents.

“Legal tech helps us have all papers in one place without killing the excitement of the work we are going to do after we sign the entire set of documents.”

Teodora Bobcheva

General Counsel, ScaleFocus


  • Due to the wide array of services provided by the company, although every contract has standard clauses, specific business aspects require nuanced approaches.
  • A flexible cloud solutionwas needed to automate contract drafting, while also providing a platform for retaining institutional knowledge picked up from negotiations that would be easily assessible.
  • The widely accepted practice of drafting documents on familiar word processing software such as MS Word, combined with continuous email exchanges with clients increased time to closeout, costing the company revenue and delaying the pursuit of further opportunities.


  • At first glance, the solution seemed  easy to understandand address.
  • One of the major factors that encouraged ScaleFocus to choose Legito was the full access 30-day trial that gave ScaleFocus the opportunity to learn how to work in Legito’s Workspace. From the start, the company knew that Legito could solve many of their current issues.
  • Comparing Legito with other products claiming similar functionality, SalesFocus found that Legito’s competitors’ solutions would either make their existing process more cumbersome, or did not address many of the company’s needs.


  • Legito’s Learning Center helped ScaleFocus a great deal with mastering automation basics. Legito support then took ScaleFocus’ acquired knowledge to the next level by demonstrating Legito’s advanced functions. In less than two weeks, ScaleFocus had a comprehensive understanding of Legito.
  • ScaleFocus’ standard Framework Agreements are between 15 and 30 pages. The company also has Non-Disclosure Agreements and Statements of Work (SOWs) that are 3 to 6 pagesin length. It took approximately 2 to 3 hours to automate an SOW , and about a day to automate an entire Framework Agreement.


  • ScaleFocus uses Legito to manage its entire inventory of contracts (over 50 different types).
  • ScaleFocus is looking for opportunities to implement Legito in other departments.
  • ScaleFocus found Legito useful to the point that it has become a distribution partner. Legito Document Automation is now one of ScaleFocus’ value adding services.
  • Thoughout the entire process, Legito and ScaleFocus worked closely together, with Legito Legal Engineers constantly available to help with any questions.

Start Automating Now

Case Study: Implementation Of Document Automation In International Law Firm

Name: Kinstellar Website: Industry: Legal services Size: 250+ lawyers Offices: 10 countries      Key Improvements Drafting time savedAutomated TemplatesDocument-Automated OfficesInterconnected and Bundled Templates Background...

Supporting Lawyers through Tech: Interview with Roman Kaczynski

Supporting Lawyers via Tech: Interview with Roman KaczynskiAbout Roman Roman Kaczynski is a lawyer practicing both French and Polish law. Bilingual, bicultural , Roman’s knowledge of the French and Polish legal systems gives him a unique perspective into the needs and...

Facilitating Law to People Through Tech Tools: An Interview with Andres Felipe Laserna

Facilitating Law to People: An Interview with Andres Felipe LasernaAbout Andres Andres Felipe Laserna is a lawyer, entrepreneur, and Legal Tech fan. He is currently a Partner and Director of Innovation and Technology at L&B Tech, a company devoted to bringing...

Case Study: Automation Of Legal Ops in Fast Growing Global Company

Name: ScaleFocus Website: Industry: Information Technology Employees: 1000+ specialists Legal Ops: 3 lawyers       Key Improvements Drafting time savedMistakes per document Speed-up contracting process Document-Automated...

Legal Ops Automation: Interview with Teodora Bobcheva

Legal Ops Automation: Interview with Teodora BobchevaAbout Teodora Teodora Bobcheva is an attorney-at-law for with more than 7 year experience. She started in a law firm as an intern at the beginning of her second year at university, in 2006.As she points out, she had...

Women of Legal Tech: Interview with Kamile Kliukiene

Women of Legal Tech: Interview with Kamile KliukieneAbout Kamile Kamile is a lawyer and for the past 4 years she has been building her legal tech knowledge, starting with e-signature implementation, a ‘3 levels going paperless’ project into a publicly governed finance...

Interview with Petra Arends-Paltzer: Swiss Legal Tech 2018

Dr. iur. Petra Arends-Paltzer is an experienced banker and lawyer. In cooperation with leading Legal & Tax-Regulation + FinTech companies, Legal Design Thinkers, and Digital Marketers, she offers a comprehensive service to law firms and asset managers, helping...

Meet Robert Lankester, Legal Engineer in the UK

Rob is the Founder and Director of RLegal Engineering Ltd, a specialist document automation consultancy, providing the automation of documents and advice on project implementation to large law firms and in-house legal departments. Rob was responsible for the global...

Start Automating Now