Filip Čabart of Havel & Partners, Andrea Daňhelová of Fincentrum Reality, and Jiří Absolon of Delta Legal sat down with Legito’s Chief Product Officer, Eduard Roch to discuss the ease in which they were able to implement Legito, the kind of success they saw after their respective implementations, and why no time is better than now to take a look at current processes and determine if automation is right for you.

All LLD 2020 Presentations

Ray DeSouza offered some tips on best practices for onboarding employees to using newly implemented technologies, drawing heavily upon his experience, including the development of Legito’s KnowledgeBase and Learning Center.

According to Ray, planning and preparation are two of the most important factors in a successful implementation. The steps for adopting a new tool begin long before purchase; before one even starts looking at different solutions. In his opinion, first, current processes should be reviewed and streamlined. Looking internally in this way helps organizations ask the correct questions in order to select tools that are fit for the purpose.

(Ray speaks more about planning in this interview).

Once a solution is chosen, it is important to equip your end users with the tools they need to succeed:

 A comprehensive repository describing system features:

which may include…

• • A terms glossary,
  • visual recordings with or without narration,
  • and brief articles containing descriptions of how features work and possible use cases.
    (Such as Legito’s KnowledgeBase)

Interactive online tools, or Educational Courses

Such as…

• • Ray provided Legito’s Online Educational Courses as an example.
  • A Guided Tour, which is a passively efficient way to walk your users through a system’s features.

 Structured Training Programs

Taking End Users “Back to School” with rigorous, but fun, product tutorials.

Cheat Sheets, Recorded Demo’; Guidance Docs.

Quick and easy documentation for both internal and external users, such as…

• • Short and sweet “How To” videos
  • 3-5 bullet point “Cheat Sheets”

In short, Ray urges organizations to understand that different people absorb information in different ways and successful onboarding means being prepared. The best way to communicate with your audience is to listen to what your audience needs.

All LLD 2020 Presentations

After the first break, guests, both online and in the audience, hurried back to hear Luigi Cominelli of UniQLegal talk about the importance of Knowledge Management, the unique structure of this brand new joint venture, and how its timely creation made it perfectly suited to disrupt among this already disruptive times.

Luigi walks us through his vast experience as an attorney and knowledge management expert, having developed his previous law firm’s (NCTM) knowledge base.  Key features for any successful legal knowledge base are a document repository indexed for easy searching, research support, drafting automation, and project management.  NTCM integrated all of these features in-house with its proprietary project management tool, ELibra.  Early on, it was clear to NCTM the savings in time and money that came with document automation.

When NTCM joined with La Scala and UniCredit to form UniQLegal, a joint venture focused almost exclusively on banking law and related litigations, Elibra was determined no longer fit for purpose. 

Even with the success of Elibra, and other automation solutions, Luigi warns us about the threats to efficiency through document automation, including general IT illiteracy throughout the legal field.  After some searching, however, UniQLegal decided that Legito was best suited for this daring enterprise.  

Legito is proving to be just the right tool for UniqLegal, providing decreased drafting times and the ability to automate portions of banking advice, which is helping UniqLegal set new standards in customer satisfaction.

All LLD 2020 Presentations